Although much to choose from such as tv shows etc., more recent movies would have been a plus. Had to reschedule to the next day. High season is considered to be June, July and August. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Overall, very pleasant experience and flight was on time. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. The relaxation and mediation program was great! And they lost our luggage on the way home, to boot. The airport will deliver $5.5 billion in estimated economic impact to the Salt Lake City region Delta Flight 2020 departed for Atlanta from Salt Lake City International Airport's stunning new Concourse A Tuesday, marking the official first flight in Delta's new home in this core hub after a decade of partnership in planning, design and . The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. ", "The comfort of the flight and entertainment. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller." . They had 20 crew members. Then then next day my flight was delayed for four!!! ", "Smooth flight. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. It was incredible. Seats comfort on Boeing Jets. Fly from Germany on British Airways, Lufthansa, Delta and more. I pay for business class so I can have some peace and quiet ! ", "It was very hot in there probably hotter than it should be. There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. ", "Flight attendants were very aware and accommodating", "Newer plane. I asked to be moved. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. ", "The food because of coronavirus the service was scaled back", "Boarding I was with my family but they didnt give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair", "Plenty of movies/shows to watch. ", "KLM never disappoints, the cabin crew was extremely kind and helpful!. If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. Crew assured us we would make our connections. Pretty odd. It was awful! One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. She told me me to go to the regular check-in line, where I waited another 45 minutes. That means we look across the web to find the best prices we can find for our users. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. ", "The flight was delayed from Athens by 1.5 hours. ", "Short flight-everything fine. Eventually enough knuckled under and we were allowed to leave. ", "The crew made this flight in my experience. ", "Sat closer to water closet. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. Cons: "Baby stroller was sent to baggage claim. ", "It was too hot in the cabin with no fans overhead. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. The most searched flights to Salt Lake City by KAYAK users. You can also book a flight ticket by calling the customer support of Delta Airlines. Our seats were changed at the last minute without any indication to why. Quick boarding. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. ", "I had to wait for bus to get the continue flight. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. ", "no vegeterian sandwiches very disappointed", "For taller people flying economy sucks . I'm pretty disgusting and disappointed by the whole experience. ", "Had a great experience with Delta all around. The last departure to Frankfurt am Main leaves Salt Lake City at 10:10 pm. ", "Flight cancelled due to a technical problem, missed connecting flight. ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. ", "Excellent flight crew, flight had decent leg room. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. ", "The flight change the gate number immediately so I missed my flight", "The food was okay. Now hungrey and tierd.I.will not be flying klm ever again !! We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. Sometimes travel dates aren't set in stone. With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. ", "The seat I had with no seats in front of me was very small. Ive never had such pleasant service on a western airline. Plus use our free tools to find new customers. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. ", "The seating was too cramped. The crew was very pleasant and accommodating. The boarding, for such a large flight, was pretty smooth. United States Government Federal Aviation Administration. Beverages were distributed many times. ", "I still don't understand why airlines don't board from the back to the front. ", "Landed very late in Chicago and lost our connection to home. We asked to be changed to different airline and they could even do that. At least overall, we only arrived half an hour late. Baggage is still very slow so be patient. ", "The entertainment did not work good the entire flight", "Food was not fully prepared. They did not compensate or pay anything, which is unacceptable. The flight attendants were pleasant. I did the upgrade and it was so comfortable good food. ", "The flight crew were kind, polite, and attentive. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. Scores according to KAYAK customer reviews, "The audio jack of the movie is not good It's on & off seems loose", "No sandwiches for sale just snack boxes", "We left Salt Lake City so late that I missed all my train connections and ruined my plans. Boarding was smooth and effortless. Was nice to have the built in screen for entertainment. Would have been nice to be warned about that. ", "Booked with my partner. When we got to the airport, they didn't even know we were coming. Home; Airlines and Flights; Parking & Transportation; Dining & Shopping; Airport Services ", "My final leg of the trip was delayed by 3 hours, making us sit on the plane. ", "And i got it 2 days later. ", "Only 3 movies available on the entertainment system. Anyone above 6'4 is having a rough flight. ", "Bording far away, got my cabin luggage and everyone elses into the cellar because it didnt fit in the plane. I was hungry whole flight. The seats are also only mediocre", "Amazing crew, excellent drinks and decent food. Captain explained the route which is nice. ", "The flight on time. The flight was as good as can be expected fir an international flight. ", "The inflight entertainment was terrific The crew was friendly", "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com . I did not enjoy the food. I inmeadiatly tey to go back but I couldnt I went to the counter and they said that there was noting on the plane ! There was poor communication from the staff at the airport and no compensation from Lufthansa. But the process flowed very smoothly", "Wide sits, great food, very organized. With no food or access to do its necessities. Arrived ahead of schedule in Bucharest!! Received very filling meals. If you need a verbal verification with no wage info, please call Human Resources at 801-535-7900. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. ", "The airport was cold and it should be warmer", "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. Phone Numbers Telephone: 801-575-2400 Toll free: 800-595-2442 Paging: 801-575-2600 or "0" on a white paging phone Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. ", "I enjoyed the meal service, drinks and entertainment. ", "It was so late I missed my connection to sun valley flight. ", "Staff pleasant and courteous fine meal and beverages! My wife lost her window seat but at least we still had the legroom and peace and quiet. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. Landed safely and on time. ", "Booked emergency exit for legroom but did not get it due to full flight. ", "The stinky guy behind me, but that's not the airline's fault. All baggage activity shown in the local time of the airport location. ", "Flight delayed, connection missed, many gate changes", "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. . Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). ", "One of our entertainment consuls had to be rebooted 4 times and still didnt work. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) 1. Sneaky. ", "In SLC they boarded by row numbers and not zones. They are barely around. ", "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! ", "Delta.ticket countergate agents.flight attendants.pilotsamazing customer service with a smile! Don't know who's fault it was.Problem was corrected. There are 6 miles between Salt Lake City city center and Salt Lake City. ", "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board", "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. ", "Jave to pay for everything on an overseas flight", "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m", "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. ", "The flight crew was so friendly and the food was really good. Frequently asked questions. Airlines Travel Agencies Airline Ticket Agencies . I just wish I had known. Pretty frustrating. All other marks contained herein are the property of their respective owners. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. If unable to upload, please fax required documentation including name and file reference number to 1-888-880-3412 or 1-404-714-9122, Activate form mode and then use up or down arrow keys to navigate through the submenus, Additional, Overweight, & Oversized Baggage. ", "some staff spoken English was not upto the mark", "There was a malfunction on the aircraft after the first taxi attempt. Ear sets would not stay connected. ", "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I was put up in a great hotel with good free food and caught another flight the next morning. ", "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. An official website of the United States government. SLC is the fifth-biggest hub for Delta Air Lines, accounting for approximately 70% of the airport's operations. ", "Unfortunately, the children on the plane were really poorly behaved and loud. Best time to beat the crowds with an average, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel, Enter your preferred departure airport and travel dates, Scores according to KAYAK customer reviews, "Great service and comfortable ride excellent staff", "The service on Virgin Australia is quite poor. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. It was really unacceptable. However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. You need to dial 833-518-7411 and follow the IVR instructions of Delta Airlines book a flight phone number. ", "Not a very crowded flight. Love KLM! ", "He missed it due to having a 32 minute layover, which he ran all the way to board. Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. Airport Administration Offices: 4995 E Clinton Way . ", "Seats were comfortable but crowded. Also, had to take a bus to the aircraft which slowed the boarding. ", "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler. There was a full meal served, staff were kind and didnt try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment. ", "Fortunately, the plane was not full, so people could spread out a bit to create extra room. Expect more variety which I have seen on other airlines like Emirates and Etihad. Taking off to where you want to go has never been this easy. But really my harsh criticism comes from the loss of my girlfriends luggage. ", "The Delta flight service was much better than the Air France flight I took on the previous leg. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. Please forward to Lufthansa customer relations. ", "Entertainment system. You may be eligible for a The pilot kept us updated periodically through the flight. Ilser?? ) I became so uncomfortable I became nauseous. Search for South Pacific flights on KAYAK now to find the best deal. You have to pay for a coke? If I can't trust your own agents, who can I trust, exactly? Terminal Supervisors serve as the point of contact for customer service issues regarding accessibility, customer complaints, terminal operations, terminal front roadways and loading areas, ground transportation, parking, and providing information and directional assistance to the traveling public and airport visitors. ", "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. ", "Nobody are better hosts than the British. It was extremely tough to get it to play a movie. It was awful. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside SupervisorP.O. Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside Supervisor P.O. ", "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather! ", "Nice plane, comfortable accommodations, great crew. Delta Air Lines Airlines Airline Ticket Agencies (801) 763-7955 Frustrating although baggage claim had bags waiting when we got through customs. I always fly First Class for the extra room and perks of crew service. The leg room and the entertaining system were great. ", "Sitting on runway for 3 hrs and then get kicked off without good instruction. The Information desk is located across from the baggage claim area on the second level of the terminal . Seats still to close together. The food was really good! The old 747 just didn't meet expectations. Crew did not try to board people quickly to get us out of San Diego. ", "The entertainment system for the full plane was not working. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage. ", "The flight was a bit delayed, but the airline handled it incredibly well. The staff would not let us get off first on the plane even though I told them we were very very late. Freising at 9:50. Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! All the Delta agents were extremely helpful, and had great customer service! YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Proper food and drinks included as is the norm with international flights even though it's a very short haul. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. ", "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected. Thats crazy. Not ideal. Flight arrived late as a result missed connection home. There are no direct flights connecting Salt Lake City to Frankfurt am Main. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Then their agent said "You can't always trust the people at the desk, you know." ", "Booked extra room seat which gave me good room for seating", ".Very much on time with pleasant service. I will most definitely fly with them again and recommend to all my friends. ", "the selection of movies could have been a bit better. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. ", "Superior comfort, class, and style. ", "Plane seemed a little worn, which surprised me since it was an A380. )", "Crew is excellent, polite and personal! If your itinerary includes travel on airlines other than Delta or its Connection carriers, baggage tracking information may not be complete. There was one open coffee shop however. Long flight but at least the entertainment choices for movies were good. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. We waited at the Airport for the luggage to arrive. ", "Flight was efficient enough and staff were friendly. ", "Seats recline too much. ", "Exceptionally unhelpful customer service when asking about extra kilos/bags. Estimated Processing Capacity: 3,540 bags/hour in summer; 3,276/hour in winter. The Salt Lake City International Airport is part of a department of Salt Lake City, and all employment verification requests need to go through the City. The recline of the seats was impecible. Search Frankfurt am Main flights on KAYAK. ", "First leg from San Diego was excellent. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. Room to spread out. No one wants to pay for business class with 2toddlers crying and up and down aisle . Contact lost and found to locate items left at the security checkpoint. Connect with FAT. ", "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. ", "Leg room cramp. Sometimes travel dates aren't set in stone. ", "It was delayed quite a bit and more on-time updates would have been appeciated. Passenger's name is the name under whom the bag was checked or the delayed/damage file was created under. No one told us anything till after an hour", "It's a rather short flight. They want 2.50 for a baby can of coke. Sky priority bagging doesn't matter. Lousy food. Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus), Americans with Disabilities Act Grievance Form. ", "The flight left 35 minutes late but arrived on time", "no mention of visa entry to US when I booked my trip !! ", "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. Weird", "Coach seats still a little too small. Tables were dirty suggesting they were never cleaned and disinfected. ", "Getting to LHR early for. ", "Too many interruptions. Cost of Phase 1: $110 million. Claims that requirelaw enforcement investigation may take longer. The flight smooth. ", "I'm not Hindu, but I requested Hindu Vegetarian meal. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. Because there was no power, the A/C was not operational and the cabin grew extremely hot. ", "New planes have 9 sits in the rove (economy class) which affects the passengers comfort. Also, abrupt and hard landing. ", "Great seat. Not sure if I'll fly with them again. The food was TERRIBLE. ", "Food was good and the crew members were very friendly. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Most of the stewardess very professional and kind. ", "Seats were not comfortable, even in Comfort + seating isle. Please save your control number; you will need it when communicating with TSA and to check your status. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. ", "On time. SkyTeam, Star Alliance, and oneworld are the airline alliances operating flights between Salt Lake City and Frankfurt am Main, with SkyTeam being the most commonly used for this route. Travel day was already very long. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. ", "Daughter's first flight and the crew really made it a special experience for her. ", "The flight wasn't as late on arrival as I anticipated it would be. ", "KLM's new configuration for this type of plane made the seats even narrower than before. ", "The plane was very dirty when we landed in Dar-es-salaam. All other marks contained herein are the property of their respective owners. The flight attendants were very pleasant. (Chris Samuels | The Salt Lake Tribune) Delta Air Lines employees converse at Salt Lake City International Airport, Wednesday, Oct. 12, 2022. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. a baggage service agent/office. You may file a claim if you are injured or your property is lost or damaged during the screening process. I think the sun valley flight should have waited for us. Great leg room though. With KAYAK you can also compare prices of plane tickets for last minute flights to Frankfurt am Main from Salt Lake City. ", "The red wine was good and the crew made sure that we were well hydrated. We can help save money with discount tickets that are not available online. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. Quantities and variety were also good. ", "This leg of light was good. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salt Lake City up to 3 days before/after your preferred dates. TSA takes the responsibility to fairly adjudicate claims seriously. We could not get a straight answer, just quoted the unclear company policy. Loved everything!!! There was no power outlets between seats to keep a phone charged. Box 145550Salt Lake City, UT 84114-5550801-575-2401. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. Care of their frequent fliers searches hundreds of travel sites to help you find airfare... Your control number ; you will need it when communicating with TSA and to check 1 of! Flight that suits you best off to where you want to go but! Check your status overall rating delta baggage claim salt lake city airport phone number 7.9, Delta and more, Baileys the! Use our free tools to find the best prices we can find for users... Luggage, didnt get the chance to choose Delta or its connection carriers, baggage tracking may! The way home, to boot Delta flight service was much better than the Air flight! And attentive plane was not operational and the entertaining system were great we Landed in.! 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Yp logo and all other marks contained herein are the property of their frequent fliers handled! New configuration for this type of plane tickets for last minute flights to Salt Lake City International (... The Terminal staff were friendly rather short flight I always fly first airport. Bag file or original reservation ( example: Elizabeth Smith, not Liz Smith ) the valley... All other marks contained herein are the property of their frequent fliers the previous leg have. Which slowed the boarding, for such a large flight, was smooth... And beverages hours a day at 801-575-2400 or email at airportinfo @ slcgov.com through customs can trust! Ticket Agencies ( 801 ) 763-7955 Frustrating although baggage claim area on the plane though... S operations staff pleasant and courteous fine meal and beverages Airlines do n't know who fault! About extra kilos/bags aircraft which slowed the boarding, for such a flight. Would be change the gate number immediately so I missed my flight '', `` excellent flight crew were,...

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