If you have more than one ticket, be sure to show each barcode. If they do not have one already, they can easily create one in just a few minutes when they accept their tickets. This version includes performance improvements and bug fixes. Once successfully logged in, the Section/Row/Seat and barcode will be displayed, along with access to the terms and conditions governing your ticket via the Ticket Details link. 2/10/2023: Your phone is your ticket on game day! StubHub offers several kinds of mobile tickets. Once logged in your upcoming events will display. No PDFs. 2023 Southern California Regional Rail Authority. Can mobile tickets be accessed through my Apple Passbook? If they do not already have one, they will create one in the acceptance process. - Get alerts about your favorite events, artists, bands, and venues. Make sure to transfer every ticket that isn't yours, 4. When you get to Enterprise Center, present your smartphone to the guest services representative to have your ticket scanned. If that doesnt work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner. Simply visit the box office at the venue upon arrival. All rights reserved. Go to your Ticketmaster account via your mobile browser (don't use the app) and continue to your profile. Check your inbox. Purchased tickets to attend 3 Toronto Bluejays games in August, but our flights to Toronto have been cancelled by the airline and we aren't able to attend now. Ticketmaster launched its iPhone app in Feb. 2012 (see story). 1. You can even print your eTicket before you arrive at the station. Call picked up by a real person YES. Tap Transfer, select the ticket/s you would like to send, and enter the recipients info. The app will not allow for a customer to purchase more than one 7-Day or Monthly Pass at a time. Ticketmaster has rolled out a new set of digital tools to let consumers legally transfer tickets to friends and family members. You will enter your community username and new password and done! If you're taking a Capitol Corridor train, changing your travel plans is a little different, so we've included those details too. Video Platform powered by CBS Sports Digital. If you have purchased tickets of any kind from the Gators Athletics Ticket Office, you already have an account in our ticketing system. On January 29, Ticketmaster launched a new app-specific feature called push captcha, which utilizes push notifications to authenticate the Ticketmaster app and streamlines ticket purchase for the fan by completely eliminating the traditional type-in captcha process., Final Take 3. Well send an email to your recipient to accept their tickets in their account Still having some issues? Ticketmaster Mobile App | Ticketmaster TICKETMASTER APP FOR IOS + ANDROID Get Our App and Get Going The power of live is always with you when you have the Ticketmaster App. Ticketmaster mobile tickets do not provide barcodes, only QR codes, Re: Help! If arriving separately, you can easily transfer a ticket to each member of your party prior to arriving at the venue. I know on some tickets, the QR codes refresh at a certain interval (every 15-30 minutes?). Therefore we documented the necessary steps in the following print screens on how to upload these type of tickets for Android users. Some teams only release codes 24-48 hrs before the game. A: Simply come to the box office, present your ID, and we can text your ticket to a device that is able to receive it. US Mail. It's better than standing in line at the venue or trying to call, like we used to have to do before the internet, but only marginally. Yes. When using the application, please be aware that mobile service providers set their own prices for data usage. This app may share these data types with third parties, Personal info, Financial info, and App activity, Personal info, Financial info and 3 others. Get your tickets within 10-14 business days. Open the eTicket on your mobile device and show the barcode to the conductor. Access web page on a mobile device. If you do not know your password or are logging into your My Florida Gators Account for the first time, click on Forgot Password? to have a temporary password emailed to you. Please check with your employee transportation coordinator to see if your company participates in the program. Tap 'Manage Tickets', select the ticket(s) youd like to send and enter the recipients info Mobile tickets are downloaded directly to your phone. Be sure to charge your mobile device and turn your brightness all the way up prior to arriving at the venue. I tried buying tickets in two different browsers getting an error 0011 even after clearing all browsing data and then restarting one of them. Information for each event will be relayed to ticket purchasers prior to the event. Are you the organized friend who buys tickets for everyone else? There are weird errors that seem impossible to resolve. If you have guests and multiple tickets on your phone, swipe to navigate between them. - Purchase with a credit card. Our venues are PCI compliant, giving you the highest available security to ensure that your account information is completely secured and protected. Earn points toward reward travel, upgrades and more. If you do not notify us before the departure of your original train, and do not board that train, your entire reservation will be canceled, your eTicket will no longer be valid and cannot be used for travel, and the money you paid will be stored in aneVoucherthat you can either use for future travel or arrange for a refund, subject to any refund conditions that may apply to the fare paid. Download the Ticketmaster app or go to Ticketmaster.nl 2. However, of course starting over fixes nothing. You can then select the file that you just created. (Fuck yea! Before saving the file as PDF, make sure to double-check that the QR-code is fully visible and intact on one page. Can I transfer tickets to someone after the event has started? I want to purchase more than one 7-Day or Monthly Pass but the app will not let me. NEVER MISS OUT ON AN EVENT. Have your ID and order number ready and you'll be issued a physical ticket. We are changing the way you register and sign-in to the StubHub Community. eTickets simplify the ticketing process and enhance your travel experience with Amtrak no waiting in ticket lines at the station and no mailing cost. The Metrolink App has several advanced features that are currently not supported in Apples Passbook. Best time to dial 9:01am. You can easily view, use and manage your tickets all on the go! / : ; < = > ? Per Ticketmaster, the program is based on the ability to reissue the bar codes that are printed on digital tickets. I am not able to resell through Ticketmaster, but when I go to list on Stubhub it asks for a barcode, there is no option to list with a QR code and there is no upload option. Log-in to your ticket account. An automated email will be sent to your recipient to accept their tickets right in their account. No problem you can easily transfer any purchased ticket onto a new device. 27177631/VAT no: NL806061728B01). Yes, please show your mobile ticket (Color bar)to the connecting bus operator for visual inspection. What security protections are in place to protect my personal information? Ticketmaster continues to improve the fan experience on all mobile products with features like Passbook integration in the iPhone app and on the mobile Web,Mr. Levin said. UF Athletics continuously strives to implement technological advances to provide our fans with a ticketing experience that is convenient, safe and secure. What if I am having technical problems with the Metrolink App? A: Mobile ticketing is FREE. No waiting in line, and its quick, easy and best of all only touch your phone to ride. YOUR PHONE IS YOUR TICKET. Discover more of the events you love with the Ticketmaster App. Your Ticket Wallet is the place where all of your purchased tickets will be found. Mobile ticketing can be used on all Metrolink trains, connecting bus operators, Metro Rail and Amtrak trains through the Rail 2 Rail program. No need to wait for the postman to deliver your tickets. Q: What if my phone breaks, dies, or is lost/stolen before I arrive? Using our newest ticket technology, our mobile tickets keep safe and secure event entry top of mind. We will send password reset instructions. No, tickets will only be available through the Metrolink App at this time. Safety starts with understanding how developers collect and share your data. Select employers in the Corporate Partner Program have already enrolled in mobile ticketing. Once your guests have accepted the ticket transfer, they will be able to add the ticket to their phones digital wallet. If this is the case you can still list the tickets and put an in hand date as far out as Stubhub will allow. A: Yes. I've tried to uninstall and reinstall but that only helps for a day (I can't keep uninstalling every time I want to use it). Your password must be at least 8 characters long, include at least 1 alpha character, and include at least 1 number or special character (- ? Once you view it in the Ticketmaster app, your ticket is automatically saved so it's always ready to be scanned, even in offline mode. If the ticket hasn't been accepted, there's still time! For example, if you are looking to buy a May Monthly Pass, it will be for sale from April 25th to May 14th. Get an up-close look at venues and seats before you buy. Can I have multiple tickets on a single phone? If you are an iPhone user please click here for the iOS instructions. How it works # $ % & ' ( ) * + , - . What Android devices will not be able to run the Metrolink App? What types of tickets can I purchase with mobile ticketing? Please check with your employee transportation coordinator to see if your company participates in the program. I receive an error message when using the Metrolink App and turn on Airplane Mode, why? Your ticket has you covered. If your travel plans change, youmust contact Amtrak before the train you originally booked has departed. Then you'll scan the barcode or QR code at the gate. Ticketmaster mobile tickets do not provide b First time seller of MLB tickets- cannot enter barcodes after sale. See the step-by-step guide above for more information on ticket transfers within the Florida Gators App. The Samsung Galaxy S3 and S4, Galaxy Tab 3, and the HTC One are among the devices that will not be able to run the Metrolink App. Apple Wallet and Google Pay are apps on your phone that allow you to store your game tickets for safe keeping. 1999-2023 Ticketmaster. When you view your confirmation email from Ticketmaster on your mobile device, you can follow the links to download the Ticketmaster app. Mobile transfer tickets: These tickets come from a third party. Mobile tickets can be transferred directly to your group, so you can relax and head in to the venue completely stress-free. A: We recommend that you view and add your tickets to your phones wallet at least 48 hours before the event. I was curious if that is normal, or someone can share their own experience. The app itself can be super glitchy and there's no way to see previous tickets once the event is over, which is frustrating. An important feature for our scanning staff at the door. Ticketmasters digital ticket transfers program builds on the companys continued investment in mobile. For Train Routes Not Requiring Reservations (such as the Capitol Corridor). Photocopies, scans and pictures of hard tickets will not be permitted for entry. If I transfer my tickets to a friend, will you let them know when they are able to access their tickets? A mobile ticket must be provided either within the app or the mobile website. What if I send the tickets (link) to the wrong person. It is as easy as 1, 2, and 3 because the Metrolink App is the easy way to ride! Yes, you will be able to access your tickets via the Florida Gators App by clicking on the Ticketmaster option when logging in. However, this often leads to big investments in mobile ticketing services that are expensive and difficult to roll out at scale. To transfer tickets, users first sign in at http://www.ticketmaster.com to pull up their account information. Q: Can I use a screenshot of my ticket? Tap view barcode to show the mobile ticket barcode to fare enforcement personnel. One-way, Round-trip, and Weekend Day Passes expire from your Ticket Wallet at 3:00am following the date of purchase. Tickets should arrive no later than 7 business days after they've been printed. A: Visit am.ticketmaster.com/enterprise in your mobile browser and sign into your account by clicking Sign In in the upper right-hand corner of the page, using your TM/Account Manager login credentials. Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security . How you make your booking may affect how you get your eTicket, but once you have it in hand, you're ready to board the train. Open the ticket and click on the options button on the right of your screen. All Rights Reserved. Help! Topics covered: brand launches, expansion opportunities, partnerships, startup trends, funding, and more. If you booked it on Amtrak.com and have not started any part of your journey, you can modify your reservation on Amtrak.com; otherwise, you can modify it over the phone at 800-USA-RAIL or speak to a ticket agent at the station. A: To ensure seamless entry, we highly recommend adding your tickets to your phones digital wallet before arriving at the game. Look up the tickets you want to transfer in your Ticketmaster account. Performance & security by Cloudflare. Sending multiple tickets? The Monthly Pass will expire on the last day of the month that is identified on the pass. travel on a train route requiring a reservation, or. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. *The eTickets printed at the station ticket counter or Amtrak kiosk look different from the print-anywhere eTicket PDF but serve the same purpose. Yes. Then later in 2012, Ticketmaster became one of first brands to link the app into Apples Passbook. Ticket Tip Concerned about cell phone service at venues? A: No. A: Ticketmaster makes it easy to send tickets to everyone in your party in advance. How do I get a presale or offer code? Simply complete the steps above for each ticket. What if I have to change my travel plans within the eTicketing enabled route board an earlier train or only take one of the two trips for which I bought an eTicket. Touch the bottom of the screen and swipe up. Ticketmaster has rolled out a new set of digital tools to let consumers legally transfer tickets to friends and family members. We have noticed that there is no longer an easy way to upload your Ticketmaster Mobile Go tickets to our platform. Upon request, simply show the activated ticket screen with changing colors to the fare enforcement personnel. You'll accept the transfer to view them on your phone. Riders who belong to the Corporate Partner Program, now have the option of mobile ticketing. You can reclaim the tickets as long as they haven't already been accepted by the recipient. What is Apple Wallet and Google Pay and how do I get it? No paper. PDF or hard stock ticket: The barcode can be located under the barcode symbol. Today, via Ticketmaster.com you can send tickets to your friends and to your mobile phone for enabled venues and events, said Kip Levin, executive vice president of ecommerce at Ticketmaster, Los Angeles. You try to buy tickets and it just spins. Ticket delivery for away games and special events may vary. You must use the paper value tickets to board the train. Action Needed on Tickets I've already provided the Barcode, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Topics covered: Retail advertising, social media, analytics, personalization, search, video, and more. Please make sure to select the orientation 'Landscape' in order for the barcode to be fully captured. When users chose to transfer a digital ticket, the bar code on the original ticket is stripped and reissued on the receivers tickets. Do I already have an account? Select Manage Tickets, then tap the event you would like to transfer tickets for. Q: What if I lose connectivity/cannot connect to my account at Enterprise Center? Mobile tickets are downloaded directly to your phone. Tap the ticket. Yes, you are able to swipe through your available tickets at the venue if your entire party is present. Q:Can I have multiple tickets on a single phone? Please note, it may be printed on the ticket or pdf more than once. You'll receive your eTicket as a PDF attachment to your emailed receipt. How to upload Ticketmaster Go Mobile-tickets to TicketSwap on Android. Choose transfer Tickets. Airplane Mode cannot be utilized when you have an activated ticket. After your tickets have been accepted, you will need to pull up the mobile QR codes from your mobile device. Saving your tickets to Apple Wallet or Google Pay allows for easy access on game day without reliance on WiFi connectivity. That way they immediately know that this is not a screenshot, but a live ticket. Follow these steps: Will my mobile ticket work on the Metro Rail system? Get notified early about exclusive access to event presales. You have the option to access your tickets in your Ticketmaster Account through the Ticketmaster App or by accessing Ticketmaster.com.au using your mobile browser. We update our app often in order to make it easier than ever to bring you unforgettable moments. https://www.ticketmaster.com/h/privacy.html. By signing in to your account you acknowledge you have read and agree to the updated terms and conditions, including the binding arbitration agreement. Your eTicket will then be updated to reflect your itinerary change, and any difference in fare collected or refunded. Ive never used My Florida Gators Account Manager before. The Newest Way to Use Your Mobile Ticket Your ticket just got smarter. How will tickets work for away games and special events? You should be able to see the tickets and the barcodes when they are released. Mobile tickets may be forwarded to friends and family - this feature is only available on select events. When you book your travel at a travel agency or corporate travel office, you will get a paper value ticket, not an eTicket. Managing tickets online is free. Although Metrolink has a no refund policy, refund requests are considered on a case-by-case basis and exceptions are granted under certain circumstances, see metrolinktrains.com/customer-service/refunds/for the complete policy. If I purchased my tickets from Ticketmaster, can I still access them through the UF Athletics app? eTickets may be used within one year of purchase on train routes not requiring reservations, unless the fare paid specifies a shorter period of validity. There is also an option to resend a receipt by clicking the Actions button located on a purchased ticket. Click to reveal If you have an iPhone, you can store your tickets in your Apple Wallet. Will a screenshot, photocopy or picture of my ticket be permitted for entry? Your friends will get an email to accept their ticket. How do I get my eTicket if I purchased at a station ticket counter, Amtrak kiosk or over the phone? Everyone can enter on their own, explore the venue, and you can meet at your seats. You can purchase all types of Metrolink fares including: One-Way, Round-Trip, 7-Day Pass, Weekend Day Pass and Monthly Passes. ET, Webinar After the switch, you will enter the email address you use to access the community in order to reset your password. What is My Florida Gators Account Manager? Currently the digital ticket transfers program is only being . Choose 'transfer Tickets'. An eTicket will be issued if you are traveling one-way, round-trip or multi-city on the same eTicketing enabled route. Leon Bridges 8/13/22 Mobile Tix from Ticketmaster that are Non-Transferable Somehow On Sale? Theyre saved on your phone as soon as you buy them. What happens if my battery dies before I show the fare inspection personnel my mobile ticket? Station Ticket Counter: The ticket agent will print out your eTicket* for you. Not all are available for each event. Thank you for using Ticketmaster! So, I got the app, and for some inexplicable reason my password no longer works. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. E-Ticket / Electronic ticket: The barcode is available by click the "i" symbol on the ticket and scrolling to the Barcode. Prevents counterfeiting. Tap an event to view your tickets. Additionally, you can't forward tickets using a screenshot. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Getting and using eTickets is pretty simple, but you still may have some questions. You should be able to see the tickets and the barcodes when they are released. Above the QR code, the Ticketmaster logo rotates through the screen. A: Yes. Our venue is PCI compliant, giving you the highest available security to ensure that your credit card and account password are all well-protected. You can email the site owner to let them know you were blocked. You are responsible for keeping your device charged while riding Metrolink. The company brings in 27 million monthly unique visitors. The Metrolink Mobile Ticketing System is fully certified and compliant with Payment Card Industry standards (PCI-DSS). The power of live is always with you when you have the Ticketmaster App. Sending multiple tickets to different parties? Department you're calling Ticket Sales. Once you obtain another device, simply log into the Metrolink App to access your tickets. Its easy, just follow these steps: Q: What if my entire party is not with me when Im ready to enter? Use of this site is subject to express terms of use which prohibit commercial use of this site. Enter a valid Guest Rewards number or email address. Next, tap each ticket to view the barcode/ QR code. Ticketmaster mobile tickets do not provide barcodes, only QR codes. @ [ \ ] ^ _ ` < | > ~. After you have logged in, the page will give you instructions on how to accept your tickets. 1) Download the MLB ballpark app and login with your Ticketmaster or BLue Jays credentials. Do I need to create one? You can reclaim tickets as long as they havent already been accepted by the recipient. Receipts will be automatically emailed to the email address associated with the account. Data privacy and security practices may vary based on your use, region, and age. Step 1 Download our App from the App Store or Google Play. Consumers with the Ticketmaster iPhone app can save tickets into Passbook that can be scanned at the venue. A: No. Our scanning staff will only admit people when this animation can be seen. Can I get a refund for unused tickets I purchased through the Metrolink App? Can I have multiple tickets on a single phone? Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. You donotneed to call 1-800-USA-RAIL for your trip modification, unless the changes include: For more information about Capitol Corridor, call 1-877-9-RIDECC. Mobile tickets are easier, safer and better than print-outs or paper tickets. Follow the prompts to accept the tickets. This will allow you to transfer tickets via your mobile device., Mobile represents a significant area of growth at Ticketmaster, and we are focused on products and features that improve the fan experience on all platforms as well as features that can offer specific flexibility and convenience for the fan in the apps and on the mobile Web site.. This feature is only available on select events 2012, Ticketmaster became one of them refresh at a.. Commercial use of this site the company brings in 27 million Monthly unique visitors App login! So you can easily create one in just a few minutes when they released... To bring you unforgettable moments continued investment in mobile ticketing all the way prior... 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