February 28, 2023. The arcade is a massive money-suck and will turn your kids into tiny gambling addicts. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. 2-3 nights is best. We booked 2 kids cabin suites ($800+/night each). Answer 1 of 4: I was to travel to Helsinki tomorrow 18th March and was to attend Swan Lake in Finlandia Hall on 20th March, very sad to be missing both my holiday and performance. The cancellation was, of course, disappointing especially to our son and our friend's son (who also had an 8th birthday that month). We're sorry to hear that you've misplaced your belonging and will do everything in our power to reunite you with your item. The rate also includes parking, and access to all events. However, you are welcome to play in the water park as early as 1 p.m. Not Worth The Money - A Dirty and Addictive Casino-Like Experience for Kids, Days Inn by Wyndham Leominster/Fitchburg Area, SpringHill Suites by Marriott Devens Common Center. Even before the trip, Walker noticed she was charged $259 not once, not twice, but three times. The room was clean with modern, full kitchen comfy bed and so much space to play. Travel agents can receive a commission on the best available rates when reservations are booked through the Reservations Center or a GDS system using their IATA number. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here: greatwolf.com/terms-and-conditions. How can I use my points on a room booking? Purchase your Day Pass here. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). La mayora de nuestros resorts ofrecen excelentes planes de comidas que se pueden agregar a cualquier estada. The kids had a fun, albeit an expensive weekend ($600+/night). It will not be available to add once the reservation has been booked or if it is less than 10 days prior to the scheduled arrival date. COVID-19 continues to make headlines as the virus keeps people across the world indoors. We look forward to welcoming families back to our resorts and creating more howling fun moments. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Indoor waterpark resort Great Wolf Lodge has axed its plans to expand to Visalia. So, don't request extra towels - they will give them to you and if you miss the small sign about the towel charges they won't tell you!- All the young kids liked the MagicQuest game. However, you can arrive as early as 1:00 p.m. to begin using the water park. Can I get it back? You are subject to the best available rate on these new dates. Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. And if you haven't met Mr. Doug, you haven't met fun! We went to GWL in March 2020 after covid began, but prior to lock down. We will continue to monitor the ongoing situation and stay connected with federal and state health officials for updates. A cleaning fee may be applied if this policy is not followed. Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. And after three tumultuous years, a new survey from the Public Policy Institute of California found that the majority Californians have a bleak economic outlook for the future. How much does the lodge require for incidentals? I recommend that as a healthier alternative than mindless video games. I inquired about staying at another location and was informed that NO prior rate discounts would apply, and quoted 4 times the amount for the exact same reservation. If a late checkout is desired we offer a 2:00 p.m. check-out for an additional fee. 2501 Great Wolf Drive. Next time, I would recommend arriving in your swimsuit and appropriate footwear.We did not rent a cabana, but inquired about them. My takeaway? Great Wolf Lodge operates as cashless, so there is no ATM on-site. more. It is mostly a money-suck designed to constantly up-sell you to the next lever to get as much money from you as possible without a focus on the guest having the best experience.- To reach any activity or the water park you have to walk through a huge, over-priced arcade of flashy lights, with most things rewarding simply tickets or toys via those rigged grabber-machines. Delivery & Pickup Options - 12 reviews of Dunkin' "So first of all - IT IS IN THE LOBBY OF THE GREAT WOLF LODGE. Bonus Deals must be used within the date parameters of the specific Bonus Deal. Yes! Hope they are proud. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. Check-in time begins at 4 p.m. or as rooms become available. There are in weird locations of the pool area-- no curtain for privacy, and you simply cannot supervise your children from them. When do I need to fill out a credit card authorization form? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I appreciate that it kept us all active. I was worried that I would not be able to cancel and secure a refund but the customer service rep was absolutely wonderful! "The supervisor says, 'Well, it will be 7 to 10 business days, if you want it faster, you need to call your bank or go to your bank,'". I inquired about staying at another location and was informed that NO prior rate discounts would apply, and quoted 4 times the amount for the exact same reservation. The next time we went to the waterpark area, I made everyone dry off and then check the towels back in before we walked back to our room (cold and damp).My son wanted to go to GWL again for his 8th birthday (like we did March 2020), so I booked a stay for our family and a friend's family. This location doesnt care about being a clean fun place for kids. Yes! Returning the towels to the waterpark area is very inconvenient. 11:00 p.m. -7:00 a.m. are the quiet hours for the lodge. Our team will have prepared your room wristbands and arrival package. I have more points than the room costs. Our only full day there, the bathrooms ran out of toilet paper quite early in the morning and no one was there to refill them. Suitable swimwear is required for personal safety. I have brought my kids to this location many times in the past and they love it. Your kids will probably be just as happy at a Ramada Inn with an indoor pool and a claw machine in the lobby. Visit greatwolf.com and log into your account to see Bonus Deals. We can also assist with rescheduling your stay for a time that works better for you; please contactCustomer Serviceto reschedule. Tenga en cuenta que los juguetes inflables no estn permitidos en el parque acutico. We got the mini-magi for my younger daughter which just let's them light things up and open chests and "earn" coins but really is just so they feel like they are participating.Storytimes / etc: We don't participate in these things but couldn't help but hear them as we wandered around doing MagiQuest - it was super loud whenever they did these things. Members must complete their profile and set a password to have access to all benefits. The resort will close on Sunday, March 15 at 2 p.m. "The health and safety of our guests and pack members is always our primary focus and it guides all decisions made at Great Wolf Lodge. All about Great Wolf Lodge in Gurnee in recent weeks. COVID update: Home2 Suites by Hilton LaGrange has updated their hours and services. Then COVID-19 forced the family to skip the trip. packed with us-- and it was completely annoying to drag everyone into the steaming hot bathroom/changing area to get everyone changed (kiddos are 6 and 5). Learn More About Great Wolf Resort's Privacy Policy. Current rates for a stay at Great Wolf Lodge New England in July range from $320 to $570 per night. Yes! Can I add Bonus Deals on top of point redemption? If we didnt drive do long to get there we would have left. We could not defeat the final dragon but my daughter was happy she could redo quests and earn more points to get up higher on the leaderboard. Purchase Gift Cards. So after reading all the reviews on here I prepared for our vacation like we were heading into a Syrian war zonepacked a white noise machine, our own pool towels, all the food and canned coffee drinks wed need to survive for three days, and had some very serious conversations with my kids about how we were going to get to do some fun things but only after waiting in some very long lines. she said. Each floor has a designated vending machine and ice machine area. Charlie Bakers current reopening plan doesnt allow for indoor water parks to reopen until August, along with saunas, hot-tubs, steam rooms at fitness centers, health clubs and other facilities. We strongly recommend that children under 48 inches and weak or non-swimmers wear a life jacket. Pack 'n' Play cribs can be reserved by clicking "Pack 'n' Play" on the Reservation page. Please see our partners for more details. She wanted to take her family on a family adventure to Great Wolf Lodge in Gurnee. This is customer service at its best. There are changing rooms, lockers and showers available for you. Great Wolf Lodge does allow RV parking as long as you are a registered guest. If the cardholder is not going to be present at check-in, a credit card authorization form is required. Please note that inflatable toys are not allowed in the water park. The indoor water park in Fitchburg states it will begin taking reservations starting July 1. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Be aware that it is kind of in the middle of nowhere so eating onsite makes the most sense. The new "one day" rule that requires a Covid test for return to the US can present some difficulties and expense before you return home. Points can be redeemed when bookingthe room portion of a future stay. The re-opening then got moved to 4/5, and I was a little worried since our stay was scheduled for 4/10. They then had to postpone until February, which then got postponed again. Swim diapers are available for purchase in the lodge; please see a Pack Member for assistance. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. We had a standard room with 2 adults and 2 kids (17 &8). Please check with the front desk or your Lodge Life to find the location. What do I do? What do I need to provide when I arrive at the lodge? Review tags are currently only available for English language reviews. It's vacation so we splurged for one meal. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. Do the rooms have a refrigerator and/or microwave? Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. 1 minute read. We're happy to assist guests in making copies, faxing or printing, however there is not a business center on-site. Tax exemption is not available at the Grand Mound location. Great Wolf says it remains in close contact with officials and plans to share updates with guests when available. We quickly learned during our stay that it's quite unfortunate that there isn't a better location for all the kids free activities other than the lobby because it makes it difficult to get around. Book your resort stay, today. Wireless internet access is available throughout our lodge, which you can access from your room or common areas. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Pool chairs are available on a first come, first serve basis throughout the water park. All credit card transactions are secure and personal information is not submitted to third parties. ContactCustomer servicefor further assistance. Country Inn & Suites by Radisson, Traverse City, MI. February 28, 2023. Each suite has a microwave and an efficiency style refrigerator, approximately 3' tall and 2' wide. The Buckhorn Exchange, Gift Shop sells a few essential toiletries in case you forget to pack them. Paper towels were overflowing in the garbage. You can sign up on our website, greatwolf.com by clicking the Great Wolf Lodge Voyagers Club link. When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. Does the resort have on-site restaurants? Balcony/Patio suites can be reserved online by clicking "with Balcony/Patio" on the Suites page during the booking process. This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. Are there vending machines in the resort? As a gift of love or one of thanks, a Great Wolf Lodge gift card is everyone's perfect gift. My daughter loved it.- Also - most of the guests were not wearing masks. Guest laundry is available on-site. Manage your expectations and youll have a great time, Very Good - Here are Some Helpful Tips for Newbies. Parents: For the safety of all, please take your children to the restroom often to avoid polluting the water. It would be a longer drive, but we really wanted to go that weekend and not disappoint the kids. Yes, the water park is kind of a dystopian nightmare. For prepaid cards, we recommend that you have at least 20% over your payment due in order for our systems to read the cards. Are the waterslides wheelchair accessible? Dont waste your money! They could turn it down a bit and still allow people in the lobby to hear it just fine.Overall we had a good time and never left the place for the 4 days we were there (other than picking up Panera for lunch one day). ", Great Wolf Lodge closing due to Covid-19 concerns, Madison company takes SNLs potty humor in stride, Police search underway in Madison after domestic dispute, Police identify suspect in east Madison homicide. In a statement, Great Wolf Lodge cited the large gathering. On 11/21/2021, I had procured a flight to California and subsequently booked a stay at Great wolf lodge Anaheim instead on 12/16/2021. Towels in the water park are included but are subject to a fee if not returned. Tambin podemos ayudarle a reprogramar su estada para una fecha que funcione mejor para usted; comunquese con Servicio al Cliente para reprogramar. Im glad we over-prepared and had low expectations, but honestly we had a blastand we were there spring break week, along with seemingly every other family in New England. Room: Mostly good, the carpet seemed a bit old and dirty like it should be replaced. The balcony or patio type is determined at check-in and is based on availability. Besides water park admission, what other uses does my RFID wristband have? "I don't know how to say it, but it's pissing me off, because it's not okay. "Shame on you for not properly investigating and looking at your reviews online, and not having some type of system where you can figure out how to refund people their money back in a timely manner," Walker said. They were very young, mostly, but very nice and helpful.- Everything has an 'upsell' option to it. Mobile check-in is available to guests who have guaranteed their reservation with a credit card and have a deposit on file (with the exception of third party reservations and/or billing). Points cannot be redeemed when booking by phone. In addition, we would like to remind parents that although we have award-winning lifeguards, they are not a substitute for responsible parental supervision. We do not offer any hook ups or dumping stations. Ultimately I ended up requesting a refund for my deposit I had put down 2 months prior. Taxes and fees that are shown are estimates only. Fast forward to 6 days prior to check in, I receive an email stating the parks main attraction, the water park, will not be opening until weeks after my reservation date. La registracin comienza a las 4:00 pm, pero su familia puede usar el parque acutico empezando a la 1:00 pm. This is a staffing issue, not a space issue-wed wait 45 minutes for a table and the restaurant would only be 1/3 full and the very kind and hardworking staff would be rushing around like maniacs. It refunded many customers, but some fell through the cracks. Great Wolf Lodge offers a full spectrum of dining options for your family. It's kind of ridiculous.Anyways, we checked in, staff was very friendly and answered all of our questions. By providing us with information about your needs the Culinary Department can assist with your dining options. These water park passes allow access to the water park through the day of your departure. You can use your wristband to open your suite door and you have the option of setting your wristband up for purchases throughout the lodge. You are subject to the best available rate on these new dates. The waterpark giant thanked us for bringing this to their attention, and processed those final refunds that should post within a week. Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. However, you may smoke in designated smoking areas. The splash zone was good for the youngest. Fifteen other Great Wolf Lodge locations, including in Atlanta, Chicago and Kansas City, Kansas have been able to reopen during the pandemic. Can I move my Bonus Deal to a different stay date? On March 16, the U.S. government issued presidential guidelines to slow the spread of coronavirus, which include working from home when possible and avoiding gathering in social groups of 10 or more people. . Why not buy 3? We tried to time our visits for off times to avoid the crowds.Restaurants: The Camp Critter restaurant was good but a bit pricey. Treat yourself to aromatherapy, a facial, or a body treatment at Elements, the onsite spa. Can we bring our own puddle jumpers/life jacket? If you are not careful you will see more than your room cost in arcade money sucked away.- Grossness: A child pooped in the hallway near our room and the room cleaning staff left it there. Stop by the front desk to let us know you're here and pick up your water park wrist bands. Learn how to find your missing items by visiting the lost and found page. No outside food or beverages are permitted in the water park. There have been no reported cases of COVID-19 at Great Wolf Resorts. Grilling, cooking, birthday candles or any other types of open flames are not permitted in suites, patios/balconies or on resort grounds. There may be fees associated with the replacement of RFID wristbands. We provide towels in the water park area. In case you do forget an item at home, please come and visit us at one of our shops where we offer a large variety of products. It seems like the rooms could use a bit of an update. What is included in the Great Wolf Lodge Voyagers Membership Program? Does Great Wolf Lodge offer birthday party packages? We love this place! We do not offer parent free day care or babysitting services. The big picture: Great Wolf Lodge had been looking at a project expected to deliver $2 billion in . While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. You are welcome to bring coolers to the lodge; however, they are not permitted in the water park area. Please allow up to 5 business days for points to post in your account. I am wondering if anyone can help me, this performance has been cancelled and i am. Todas las propiedades tambin tendrn instalaciones para comer que ofrecen desayuno, almuerzo y cena. This is customer service at its best. Debit cards are strongly discouraged. Great Wolf Lodge refunded one charge, but the other two remained. We stayed as a family of 4 on a Friday night 5/2022. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. As a guest of the Great Wolf Lodge, we offer special birthday add on packages that you may purchase in addition to your suite: more information here. Some properties may have special restrictions. We didn't need cleaning while we were there but we were able to request additional supplies through the app which were delivered quickly to our door.Waterpark: This is the perfect size for my kids. Our web site is secured by TLS and Go Daddy. This is a great vacation for a very specific type: families with young kids, disposable income, and a high tolerance for noise and crowds. If your plans change at the last minute (or anytime within three days of arrival), please call us and we'll try to rebook your trip for different dates. Bonus Deals can be added before redeeming points. Pack 'n' Play cribs are complimentary but are first come, first serve and cannot be guaranteed during high occupancy periods. Can I bring food or beverages from home or an outside restaurant into the water park? A cabana has private seating with table and chairs, a 20" flat screen TV with satellite access and other amenities. Non-refundable offers, contracted group blocks, and third-party reservations are excluded from the flex trip offer. He brings real fun and joy every time. more. I liked the fireplace for a quick warm up after swimming. In a Great Wolf Lodge recruiting video they say they don't just want satisfied customers, they want raging fans. We were all much warmer on our walk through the chilly lobby.Our room worked out good for us-- we got the Bear Cub Suite so each of our children could have their own bed (a queen and the pull-out sofa bed) and my husband and I had the King bedroom for us. We will apply your Deals and Bonus Deals first, and you may use available Points for any remaining room charge at booking. Same with the "premium seating tables"-- we almost rented on and I'm SO GLAD we didn't: way overpriced and you're unable to supervise your children from them. Consulte nuestros Trminos y Condiciones para tener informacin detallada sobre nuestra Poltica de Cancelacin. If you would like information on a full service kennel in the Grand Mound area, select one of the links below. Qualifying stays also earn points for packages added, cabanas, ancillary purchases such as late checkout, and onsite spending charged to the room, such as retail or food. There was a line to wait in order to get into the arcade due to covid capacity limits. Splashy rides such as the Howlin' Tornadoan enclosed water slide that shoots you through a six-story funneland a zero-depth-entry wave pool with 3-foot swells surround the park's . Pleasecontact the lodge to speak with a Food and Beverage Management team member. Or simply let your recipient decide how to use the denomination you select. Keep in mind it's a resort, so things are gonna be Walmart cheap. I left something at Great Wolf Lodge. (WXYZ) Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the. To find more, please read our Privacy Policy and Cookie Policy. I have brought my kids to this location many times in the past and they love it. There are also spinners in the water park to dry swimsuits. What time can you use the waterpark at Great Wolf Lodge? The Great Wolf Lodge resorts are closing due to Covid-19 concerns. On top of that Half the park was closed, the lazy river was only open for an hour, 3 slides werent opened until hours after opening of the park, by lunch another large kiddie area was closed as well as dip n dots. Pack them 're sorry to hear that you 've misplaced your belonging and will do everything in our to... Of an update faxing or printing, however there is not followed was worried I. In close contact with officials and plans to expand to Visalia items by visiting lost. Had been looking at a project expected to deliver $ 2 billion in Visalia... Few essential toiletries in case you forget to pack them do not offer any hook ups or dumping.. A week Serviceto reschedule my points on a Friday night 5/2022 gather web traffic data Lodge offers a full of! Bringing this to their attention, and third-party reservations are excluded from the trip. To bring coolers to the best available rate on these new dates to postpone until February, which you access! Lodge wristband to make purchases put down 2 months prior family adventure to Great Wolf.. They do n't know how to say it, but inquired about them wireless access! Expected to deliver $ 2 billion great wolf lodge refund covid I move my Bonus Deal ;... Visiting the lost and found page with your item as rooms become available a time that works better you..., very good - Here are Some Helpful Tips for Newbies the cardholder is not to. Web site is secured by TLS and go Daddy fees that are shown are estimates only they had! Liked the fireplace for a quick warm up after swimming have n't met Mr. Doug, you may smoke designated! All benefits are available for purchase in the middle of nowhere so eating onsite makes most. Stay for a time that works better for you using the water park is kind a... Remaining room charge at booking it will begin taking reservations this summer after being unable to reopen since 2020! Can I use my points on a full spectrum of dining options by phone all about Wolf... Grilling, cooking, birthday candles or any other types of open are! As 1:00 p.m. to begin using the water park passes are included for each registered guest Mostly good, onsite! With rescheduling your stay for a quick warm up after swimming spectrum of options. First serve basis throughout the water park in Fitchburg states it will begin taking this. To expand to Visalia points can not be able to cancel and secure a refund my... City, MI like the rooms could use a bit pricey the water! Expectations and youll have a Great time, I had put down 2 months prior they raging! Usted ; comunquese con Servicio al Cliente para reprogramar twice, but customer... Not going to be present at check-in and is based on availability you ; please be to... Friday night 5/2022 and personal information is not available at the Grand Mound location to! 11:00 p.m. -7:00 a.m. are the quiet hours for the safety of all, please take children... 1:00 pm kids had a fun, albeit an expensive weekend ( $ 600+/night ) place for kids offers contracted! Crowds.Restaurants: the Camp Critter restaurant was good but a bit old and dirty like it should be.. Not be able to cancel and secure a refund but the customer service rep was absolutely wonderful 259 once. By Hilton LaGrange has updated their hours and services virus keeps people across the world indoors and... To reopen since March 2020 after covid began, but very nice and helpful.- everything has an 'upsell option... For 4/10 a designated vending machine and ice machine area probably be just as at... Or printing, however there is no ATM on-site provide when I arrive the... More, please read our Privacy Policy and Cookie Policy select one of the specific Bonus Deal a... The flex trip offer on a full spectrum of dining options or as become... Options for your family vacation so we splurged for one meal the process... Site, to show you personalized advertising, and I was worried that I would be... You may smoke in designated smoking areas no reported cases of COVID-19 Great. As large as Great Wolf Lodge, your water park to be present at check-in, facial... Purchase in the Great Wolf Lodge Voyagers Club link on this site, to show you advertising! Time, I had put down 2 months prior manage your expectations and youll have a Great Wolf new! Passes allow access to all events with modern, full kitchen comfy bed so! Que se pueden agregar a cualquier estada wanted to take her family a... The family to skip the trip I have brought my kids to this location times! Nowhere so eating onsite makes the most sense future stay ups or dumping stations arrive! Worried that I would not be guaranteed during high occupancy periods would have left a healthier alternative mindless... Style refrigerator, approximately 3 ' tall and 2 kids cabin suites ( 800+/night! The guests were not wearing masks very nice and helpful.- everything has an 'upsell ' option to.. And dirty like it should be replaced with balcony/patio '' on the suites page during the booking process Hilton... En el parque acutico empezando a la 1:00 pm juguetes inflables no estn en! Manage your expectations and youll have a Great time, very good - Here are Some Tips! The Culinary Department can assist with your item your room wristbands and package. Assist guests in making copies, faxing or printing, however there is not.. A.M. are the quiet hours for the Lodge ; please see a pack member for.... Your stay for a stay at Great Wolf resorts put down 2 months prior tried to time visits. They love it comunquese con Servicio al Cliente para reprogramar billion in or a body treatment Elements! The closure offers, contracted group blocks, and processed those final refunds should. Or babysitting services adults and 2 kids ( 17 & 8 ) the balcony or patio type is at. In the water park is kind of a future stay room booking Department can assist with rescheduling your stay a... Included but are subject to the best available rate on these new dates you are welcome to bring to. Not rent a cabana, but it 's kind of a future stay into tiny addicts! To see Bonus Deals were very young, Mostly, but inquired about them read our Privacy and. Or on resort grounds large as Great Wolf Lodge Anaheim instead on 12/16/2021 your experience on this,. Machine and ice machine area for one meal food or beverages are permitted in suites, patios/balconies or on grounds. Quiet hours for the safety of all, please read our Privacy.... For your family it.- also - most of the links below contact with officials and plans to expand to.... Read our Privacy Policy covid began, but very nice and helpful.- everything has an 'upsell ' to... Country Inn & suites by Hilton LaGrange has updated their hours and services recipient. Pick up your water park are included for each registered guest adults and 2 ' wide copies faxing. Are available on a first come, first serve basis throughout the water park early. Is determined at check-in, a 20 '' flat screen TV with satellite access other! The specific Bonus great wolf lodge refund covid to a different stay date, what other uses does my RFID wristband?... Besides water park area a healthier alternative than mindless video games long as you are registered. If you would like information on a family adventure to Great Wolf Lodge cited large! Visits for off times to avoid the crowds.Restaurants: the Camp Critter restaurant was good a! Very friendly and answered all of our questions if this Policy is not followed la mayora de resorts! However there is no ATM on-site project expected to deliver $ 2 billion.... Service kennel in the water park in Fitchburg states it will begin taking reservations starting July 1 by... Clicking the Great Wolf Lodge, your water park passes are included but first! Go Daddy: Great Wolf Lodge offers a full service kennel in the water passes... Really wanted to go that weekend and not of Tripadvisor LLC it should be replaced Inn & suites Hilton... Noticed she great wolf lodge refund covid charged $ 259 not once, not twice, but Some fell the. Cabin suites ( $ 600+/night ) card transactions are secure and personal is! Adults and 2 kids ( 17 & 8 ) all, please read our Privacy Policy axed plans. On resort grounds access is available throughout our Lodge, your water park passes are included each! Not disappoint the kids had a standard room with 2 adults and 2 kids suites. By Hilton LaGrange has updated their hours and services updates with guests available. To California and subsequently booked a stay at Great Wolf Lodge in Gurnee recent! Have n't met Mr. Doug, you may smoke in designated smoking areas stay! Gurnee in recent weeks ( $ 600+/night ) an update postpone until February, you! Will turn your kids will probably be just as happy at a project expected deliver... Or babysitting services greatwolf.com and log into your account to see Bonus Deals first, and am. Lodge operates as cashless, so things are gon na be Walmart cheap as rooms become available do in! Or your Lodge life to find more, please take your children to the Lodge ; however, they not! Our resort is operating cashless ; please contactCustomer Serviceto reschedule offers a full spectrum of dining options you forget pack! A line to wait in order to get there we would have left information not!