You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. We also have a corporate season ticket scheme where companies can help their employees spread the cost of buying an annual season ticket. You can find out about train times and fares from the Tickets and Passes section of our website at here. Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. Staff are on hand to ensure that you get the best value ticket for your journey.". Traduzioni in contesto per "or, in the absence of ticket machines" in inglese-italiano da Reverso Context: It remains important to us that rail passengers can readily purchase their train tickets at all times, whether from ticket offices at train stations, from ticket machines, or, in the absence of ticket machines, on the trains themselves. How do I make a claim for compensation when I have experienced a delay? You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. "Tickets bought through Trainline must be collected before boarding a Merseyrail train. They're types of train discount cards you can buy for 30 for unlimited use. Lea Green train station - view station facilities, live departures, latest timetable or book your train ticket to or from Lea Green station directly at Northern. The role also has the opportunity to influence future strategy . Green Lane railway station serves the Tranmere area of Birkenhead, Merseyside, England. There soon could be a new 'tap and go' platform payment method. What happens if I am a season ticket holder? The Customer Relations team can be contacted on: Tel: 0151 555 1111 / Fax: 0151 702 2413E-mail: [emailprotected]Website contact formTwitter: @merseyrail. ECHO readers were quick to have their say on whether the man, who is from Glossop, should have been fined. Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704. What do I do if I have left something on a Merseyrail train or at a station? Train services will finish early on Christmas Eve and New Year's Eve, the last train times for Friday 24 and Friday 31 December are shown intimetables on the Merseyrail website. You won't miss a thing. The undercover shelters monitored by CCTV can only be accessed with a security fob. And why not plan ahead by checking outourMerseyrail train timespage? Get in touch either online or on the telephone. Mobile Tickets will get sent directly to your Trainline app and etickets can be opened on your phone as a PDF. Sunday - 07:58 to 00:21. We politely request you adhere to the same guidelines in relation to E Cigarettes. Find out everything you need to know about luggage allowance, pets and other onboard Merseyrail facilities here. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. The Merseyrail Flexi-Ticket is for journeys on the Merseyrail network only, the 3 journeys need to be the same and the origin or destination station must be a gated station, such as Liverpool Central, Conway Park, Southport, Moorfields, James Street, Hamilton Square or Lime Street. Or by navigating to the user icon in the top right. Alternatively, you can get information about all train times and fares from National Rail Enquiries on 08457 484 950 (24 hours). You can also get a refund form from any staffed ticket office. I noted with interest today that the old Quickfare machines have been removed from Merseyrail stations and replaced with a FastTicket derivative. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the contactless payment symbol on the front. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. If you selected 'Ticket on Departure' as the delivery method when purchasing train tickets online, visit a . You are here: information > Product Catch All > Merseyrail. The origin or destination station must be a gated station. The service is free of charge. document.write(wday + ", " + lmonth + " " + date + ", " + fyear) Children aged 5 to 15 need to buy a child ticket. In some areas multi-modal tickets are available which means you can also travel on buses, and on ferries, for the same price. Merseyrail Booking Offices. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Travelling on Merseyrail with tickets purchased from other retailers. "If the machine isn't working or there isn't one, how are you supposed to print one out? We have a dedicated team who monitor the passenger numbers of every service, and plan the allocation of train carriages accordingly, with the emphasis on keeping the number of standing passengers to a minimum across our network. He's only a young lad, he's not experienced and has only just started going on the train and this happens. Regrettably, if train carriages become unavailable, there is only a small degree of flexibility on our network, and the reduction of capacity on some services is unavoidable. You might find an answer to your query in our help section. The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. "It's a very unfair system and there's a fine line. Merseyrail confirmed to the ECHO that the yellow box captured in the platform video is part of 'ongoing works to make ticketing more accessible'. Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. Permalink. A season ticket lets you travel for seven days, or for any period between one month and a year for a fixed price. Ticket Office Hours Saturday - 05:29 to 00:12. Barry Ward said his son Josh had purchased a ticket from Ormskirk to Liverpool Central on October 18 when he came to visit his girlfriend who had recently moved to university. Yes, Merseyrail Flexi-Tickets are available for adult and child fares. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. The @merseyrail #Southport Train Station Ticket & Shop is closed until further notice. For a local journey on the Merseyrail network please allow at least an hour before your journey so that we can make the appropriate arrangements. , We help customers across Europe make more than 172,000 smarter journeys every day. Learn more about Mobile Tickets and etickets. She said her daughter was told to get her ticket at Central Station which is where she received a fine for her lack of ticket. We'd rather run the service than have to cancel trains. var date = dateObj.getDate() Children can travel free of charge up to the age of 5. The Merseyrail Flexi-Ticket is for our network only and the 3 journeys must all be the same. Metro Cards, local Saveaway and Railpass season tickets only. The majority of our stations are staffed and our teams will be happy to help. Or by navigating to the user icon in the top right. if (fyear < 2000) Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. 1. 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